Track an order

Every order gets a tracking link by email the moment it ships — check that first, including your spam folder. If you cannot find it, enter your details below and Sophia will resend it.

Order number

Email used at checkout

Resend my tracking link →

Your order number is in your confirmation email, formatted like SS-1234.

Typical timings

• Packing — 1–2 business days after you order.
• Standard post — 3–5 business days after that.
• Express post — 1–2 business days after that.
• Custom commissions — 5–7 days to draw and approve, then printing and postage.

Nothing after 10 business days? Tell Sophia and she will chase the carrier or reprint it.